Various inquiries
For questions or inquiries, please use the form or call us according to the content of your inquiry.
*We strictly prohibit sales or solicitations via the inquiry form.
*We strictly prohibit sales or solicitations via the inquiry form.
CONTACT US Residents only
Inquiry via form
Contact us
Reception desk exclusively for residents
0570-200-926
Reception hours: 9:00-18:00 / Excluding Wednesdays, Sundays and public holidays
24-hour reception for repairs and malfunctions only (Guidance No. 1)
*Please note that we will respond from the next business day onwards.
24-hour reception for repairs and malfunctions only (Guidance No. 1)
*Please note that we will respond from the next business day onwards.
Emergency reception desk for residents only
0120-200-850
Open 24 hours a day, 365 days a year
Water leaks, clogged drains, etc.
Water leaks, clogged drains, etc.
CONTACT USContact
Regarding electricity
Asset Utilization
About insurance
*Please check before contacting us.
・Fire insurance coverage confirmationCLICK HERE.
For details about the "Living Compensation System,"CLICK HERE.
・For other frequently asked questions about insurance,CLICK HERE.
・Fire insurance coverage confirmationCLICK HERE.
For details about the "Living Compensation System,"CLICK HERE.
・For other frequently asked questions about insurance,CLICK HERE.
Other inquiries (non-tenant)
If you contact us outside of business hours or on a holiday, we will respond during the business hours of our relevant department or sales office.
Please note that we will not be able to respond if we are unable to verify the identity of the requester, such as if the requester is anonymous or has an anonymous address.
Please note that we will not be able to respond if we are unable to verify the identity of the requester, such as if the requester is anonymous or has an anonymous address.
BRANCH OFFICESales Office
For housing inquiries, please contact your nearest sales office.
Please click on the consultation area you would like to view.
Please click on the consultation area you would like to view.
