General Management SystemPutting yourself in the owner's shoes
We aim to provide detailed support.
We support owners with complicated management tasks according to their requests.
Managing rental housing involves a variety of tasks, including recruiting tenants, signing contracts, managing rent, and even handling the complicated daily management tasks.
Daiwa Living offers a "general management system" that will take on management services on behalf of owners according to their requests.
We aim to provide detailed support from the owner's perspective.
How the "General Management System" works
Daiwa Living will handle management tasks on behalf of the owner, such as recruiting tenants, managing payment collections, dealing with tenants, and handling cancellations.
"General Management System" Flow
We will explain the flow of the general management system.
FLOW.01Contract
At the same time as entering into a contract with Daiwa House Industry Co., Ltd., you will also enter into management contracts with us for any other rental properties you already own.
FLOW.02Contract period
The contract period is two years. Thereafter, it will be renewed every two years between the owner and the contract holder.
Receiving rent etc. on your behalf
We will collect rent etc. from the tenant and pay it to the owner.
In that case, we will offset the various costs incurred by us in carrying out our management services.
Various expenses
Rental management commission fee:
This is the fee we receive for carrying out rental management services.
Facility management commission fee:
This is the fee we receive for carrying out facility management services.
Entrance and exit management fee:
This is the fee charged for carrying out the necessary paperwork each time a new contract is concluded with a tenant.
Renewal procedure fee:
This is the fee charged for carrying out the necessary paperwork each time a renewal agreement is concluded with a tenant.
Deposit/Guarantee
The security deposit and guarantee money received from the tenant will be held by our company on behalf of the owner.
*Unlike the "bulk leasing system," owners' rental income will vary depending on occupancy records.
Management of the "general management system"
Tenant recruitment operations
- Creation and distribution of D-ROOM Sheet (recruitment drawing)
- Installation of recruitment signboards
- Request for tenant recruitment from a real estate company
- Posting property information on the rental housing and rental apartment search site "Rental Housing D-ROOM"
- Posting property information on "D-ROOM NAVI," a website dedicated to recruiters
Rental contract conclusion business
- Accepting applications from prospective tenants and confirming application details
- Conclusion of lease agreement
- Screening of prospective tenants and guarantor candidates
- Storage and management of rental agreements and accompanying documents
- Creating a rental agreement
Contract renewal procedures
- Confirmation of tenant's intention to renew
- Conclusion of renewal contract
- Negotiating renewal terms with tenants
- Storage and management of renewal contracts and accompanying documents
- Creating a renewal agreement
Duties related to billing and receipt of rent, etc.
- Requesting and receiving contract fees on behalf of others
- Requesting and receiving rent etc.
- Demanding payment from delinquent taxpayers
Tenant support
- Accepting complaints from tenants and arranging for necessary responses
(The Daiwa House Information Center also accepts phone inquiries about water leaks, clogged drains, lost keys, etc. on holidays and at night.) - Notification to residents via bulletin boards, etc.
Cancellation procedures
- Accepting cancellations from tenants
- Settlement of the deposit received from the tenant
- Attending the eviction of the rental room upon termination of the contract
- Carrying out repair work
- Creating repair cost estimates
- Inspection after repair work is completed
Other Information
- Issuance of vehicle storage facility usage permits
Facility management items in the "General Management System"
| Item | Message |
|---|---|
| Daily cleaning (monthly) | Sweeping and cleaning of common areas |
| Building inspection patrol (monthly) | Inspection of common areas |
| Special cleaning (annual) | Floor mechanical cleaning, gutters, weed removal |
| Shared light replacement (as needed) | Replacement of shared and outdoor lights |
| Environmental improvement (as needed) | Disposing of abandoned items, taking out and disposing of garbage |
| Electricity bill (monthly) | Electricity bill for shared and outdoor lights |
| Water bill (monthly) | Water bill for sprinkler |
*The table is an example.
*We can also provide suggestions for other necessary facility management services in addition to those listed above (fees apply).
