Our company recognizes the importance of protecting personal information, and believes that the appropriate use and protection of personal information is the basis of our business activities as well as our social responsibility. We will carry out activities to further ensure this.

When we receive personal information, we will clarify the purpose of use and use it only within the scope of the same purpose.

We will not provide the personal information you provide to any third party other than your approval, except in order to fulfill your contractual responsibilities or for other legitimate reasons.

We will implement security measures to prevent unauthorized access to personal information from outside, and risks such as loss, destruction, falsification, and leakage of personal information, and will strive to manage personal information safely and appropriately.

We may ask for and obtain personal information such as address, name, postal code, telephone number, fax number, email address, etc., which is necessary for communication with customers, through opportunities such as requests for catalogs, questionnaire surveys at on-site tours of newly built and new rental housing, questionnaire surveys via the Internet, distributing flyers or by mail, business negotiations with sales representatives, and the conclusion of contracts (if the information is to be provided in writing, this will include all items to be stated in the writing, etc.).
In addition, we may collect your personal information in the process of the Daiwa House Group (Daiwa House Industry Co., Ltd. and its group companies, including our company and its subsidiaries) [※] selling products or providing services, and from publicly available media such as real estate registers, commercial registers, and telephone directories.
[※] Subsidiaries and affiliates (of Daiwa House Industry Co., Ltd.) as defined in the Rules on Terminology, Forms and Preparation Methods of Financial Statements, etc.

The personal information we obtain will be used for the purposes set out below.

1. (1) For all customers
   1. ① To conclude and fulfill contracts and provide services
   2. ② To respond to inquiries and requests for information from customers, etc.
   3. ③ To provide information about the businesses, products and services of the Daiwa House Group or its business partners
   4. ④ To provide information about events and campaigns held by the Daiwa House Group
   5. ⑤ For market research and development of new products and services
   6. ⑥ To analyze information such as website browsing history and purchase history to deliver advertisements according to the individual's hobbies and preferences, and to provide such information to third parties for the purpose of delivering advertisements.
   7. ⑦ To prevent and respond to fraudulent activities, etc.
   8. 8) To respond to investigations, inquiries, accounting audits, etc. from public institutions
   9. 9) To carry out other business incidental or related to the business of the Daiwa House Group
   10. ⑩ To carry out the joint use described in 3. below
   11. ⑪ To provide personal information to third parties as described in 4. below
2. (2) About the owners of properties managed by our company
   1. ① Item (1) above
   2. ② To enter into a rental agreement with a subtenant or tenant
   3. ③ To use rental property information to search for subtenants, tenants, or prospective tenants
   4. ④ To advertise rental property information on the Internet and other advertising media, etc.
   5. ⑤ To provide rental property information to real estate agents and prospective tenants
3. (3) Regarding applicants, contract holders, tenants, guarantors, emergency contacts, and guarantors for properties managed by our company
   1. ① Item (1) above
   2. ② To conduct tenant screening prior to the conclusion of a rental agreement
      (If you apply for a new tenancy after the tenant screening or contract termination, we will use your past transaction history.)
4. (4) About job applicants
   1. ① To implement appropriate selection procedures
   2. ② To contact and communicate with applicants and for our recruitment selection process
   3. ③ For purposes incidental or related to ① and ②

We will share your personal information as follows.

1. (1) Personal information items

   ① Information to identify the individual
   (Address, name, date of birth, age, postal code, telephone number, fax number, email address, etc.)

   ② Information acquired by the Daiwa House Group in the course of selling products or providing services
   (Place of employment, years of employment, annual income, information about financial institution accounts, transaction history, contract information, asset information, family composition, insurance enrollment status, website user IDs and passwords, location information, website browsing history, SNS accounts, online identifiers, etc.)

2. (2) Scope of joint users (in no particular order)

   Daiwa House Group

3. (3) Purpose of use

   Same as 2.(1) above (excluding ⑩ and ⑪)

4. (4) Name, contact details, and representative of the person in charge of managing personal information

   Same as 8. <Inquiry reception desk> below (Representative: Shigeo Sosa)

Within the scope necessary to achieve the purpose of use, we will not provide personal information to third parties, except when we outsource the handling of personal information to a contractor or in any of the following cases: For the third parties listed in (2) and (3), the personal information listed in (2) above may be provided in writing, orally, or via the Internet, etc., within the scope of each purpose of use listed in (1) above, but we will stop providing such information at the customer's request, unless there is a valid reason for providing such information.

1. (1) For all customers
   1. ① When consent is obtained from the customer in advance
   2. ② When providing statistical data etc. in a state where the individual customer cannot be identified
   3. ③ When required to provide information based on laws and regulations
   4. ④ When it is necessary for the protection of human life, body, or property, and it is difficult to obtain the customer's consent.
   5. ⑤ When it is particularly necessary for the improvement of public health or the promotion of healthy child development, and it is difficult to obtain the customer's consent.
   6. ⑥ Cases where it is necessary to cooperate with national or local public organizations in carrying out legally required duties, and obtaining your consent may impede the performance of those duties.
   7. ⑦ If the following (2) or (3) applies:
2. (2) About the owners of properties managed by our company
   In order to achieve the purpose of the contract with the Owner, apart from the above (1), the Owner’s name and information about rental properties will be provided to the following persons in writing, on the Internet, and other advertising media.
   1. ① Contractors who will carry out repairs when repairs become necessary in rental properties
   2. ② Real estate agents
   3. ③ Sub-lessees and tenants of rental properties, residents, their guarantors, emergency contacts and guarantors, and prospective tenants
   4. ④ Rental property advertisement publishers
3. (3) Regarding rental property contract holders, tenants, and guarantors
   Personal information of contract holders and tenants will be provided in writing and orally to the following persons other than those listed in (1) above in order to accomplish the purpose of the contract with the contract holders and tenants.
   1. ① Contractors who will carry out repairs when repairs become necessary in rental properties
   2. ② Rental property owners
   3. ③ The neighborhood association that has jurisdiction over the rental property
   4. ④ Financial institutions to which you entrust the withdrawal of rent, common area charges, etc. for rental properties.
   5. ⑤ Financial institutions that provide credit functions when adding credit functions to rental property keys
   6. ⑥ When a guarantor company is entrusted with entering into a guarantor contract, the guarantor company that will provide the guarantor
   7. ⑦ Credit information agencies that will conduct credit checks when conducting tenant screening prior to the conclusion of a rental contract
   8. ⑧ If our company or the landlord has concluded an insurance contract with an insurance company in which the contract holder or tenant is the insured person, the insurance company
   9. ⑨ When requested by a person who wishes to purchase a rental property sold by our company for research and consideration (including identity verification, credit checks, and title investigations), the said person
   10. ⑩ When providing personal information to third parties to the extent necessary for other rental property contracts and operations
       However, we will also provide personal information of the guarantor to those listed in ⑦, ⑨, and ⑩ above.

If you wish to disclose your own personal information or the record of the provision of your personal information to a third party, we will first verify that the requester is the person in question or his/her agent, and then proceed with the request in accordance with the law, within a reasonable period and scope.

If you wish to correct, add, or delete your personal information, we will first verify that the request is made by the person in question or their agent, and then proceed with the request in accordance with the law, within a reasonable period and scope.

If you wish to cease using or delete your personal information, or to cease providing it to a third party, we will verify that the request is made by you or your agent, and then carry out the procedure in accordance with laws and regulations, within a reasonable period and scope.

Requests regarding items 5, 6, and 7 above and inquiries regarding personal information will be accepted in accordance with the following procedures.

1. [Reception procedure]
   1. For various requests such as disclosure, please submit a request form specified by our company. For various requests, please contact us by email.
      Our reception hours are from 9am to 5pm Monday to Friday, excluding holidays.
2. <Inquiry reception desk>
   1. 〒160-0023 11-3-XNUMX Nishi-Shinjuku, Shinjuku-ku, Tokyo
      Yamato Living Co., Ltd. Head Office CS Promotion Department CS Group
      Email address: csg@daiwaliving.co.jp
3. <Main information provided at the inquiry reception desk>
   1. ① Procedures for disclosure of personal information
      ② Procedures for disclosure of personal information by mail
      ③ Matters concerning our designated invoice
      *We will provide an explanation regarding ① to ③ above.
      *We also welcome any other questions, opinions, and consultations.
4. <Documents required for various requests>
   1. When making various requests such as disclosure by the person himself/herself or his/her agent, we ask that you submit the documents listed below to verify your identity as the person himself/herself or his/her agent.
      Please note that documents can only be submitted by mail.

	Required documents
The person himself	・Bill (specified by our company) ・Two official documents (copy of driver's license and certificate of residence, etc.)
Agent	・Bill (specified by our company) ・Power of attorney (with personal seal, seal certificate attached) ・Two official certificates for the agent (copy of driver's license and certificate of residence, etc.)

1. <Fees>
   1. We will respond to all requests by email or in writing.
      For requests for disclosure of personal information only, a fee of 1,000 yen (excluding consumption tax, etc.) will be charged for each item requested.

We will endeavor to properly manage personal information in accordance with our personal information protection policy "Handling of Personal Information."

Any personal information that you provide or register with our company through our websites will be handled in accordance with our personal information protection policy "Handling of Personal Information," except for the purposes of use, restrictions on provision to third parties, contact information, etc., that are notified individually on each website.

If you have any questions or inquiries about the personal information you provided or registered to our company through our websites, please contact the contact point specified on each website or the personal information inquiry desk.
We will comply with relevant laws, regulations and other standards, and strive to continually improve and enhance our efforts to protect personal information in line with changes in the environment.

We use cookies. Cookies are a technology that allows a web server to identify a customer's device by storing a certain file on the customer's device when the customer accesses a website.

We use cookies only for the information and services we provide, to improve the convenience of our customers on our website, to ensure the security of our web server, and to evaluate the content of our website, and we do not record private information such as your name or contact details. Cookies also do not affect your device or the information on it.

Although you can disable the cookie function by changing the settings of your browser, doing so may make it impossible to use all or part of the services on the web page.

*Cookie is a function that sends data from a web server to your browser and references its contents. Please note that "cookies" do not collect personal information of visitors.