Daiwa Living Co., Ltd.

Rental Life GuideEnjoy a safe, comfortable and smart rental life!

Currently in residence

To all current residents

Requests and precautions from Daiwa Living

  • Regarding rent payment

    Please pay your monthly rent by the end of the previous month.

    To avoid unpaid balances, please check your balance (total of transfer amount and transfer fee) before making your payment.
    If direct debit is not possible due to insufficient funds, etc., we ask that you make the payment in person.

    For direct debit payments "before the procedure", please make the transfer.

    We ask that rent be paid by automatic transfer from your bank account, but if you have not yet completed the transfer procedure, you will need to pay by bank transfer. Please check the transfer account details in your rental contract.
    *The automatic transfer procedure takes 1 to 2 months.

    If rent is overdue

    Please note that in addition to claiming late fees and making claims to the guarantor, we may also terminate the contract with the contract holder.

  • Please contact us if there are any changes to your contract.

    Your contact phone number has changed

    Please contact Daiwa Living's sales office.

    There has been a change in the contract

    The following changes require you to complete a contract change procedure:

    Changes to contract name, etc. Name changes due to marriage, divorce, or adoption
    Change of company name in corporate contract
    Increase in number of people living with you due to birth or relatives
    Changes in the policyholder's occupation or place of employment
    Change of guarantor Change from the guarantor at the time of contract
    Change of guarantor's address or contact information
    Change of contracted vehicle Change of vehicle at time of contract
    *Please provide vehicle information (model, license plate number, etc.) immediately.
    Please contact me.
    Other changes Cancellation of parking lot

    Changing the delivery address for contracts and other documents

    Rental contract renewals and other documents will be sent to the address of the contracting party (tenant). If you wish to change the delivery address for contract documents such as corporate contracts, please contact the Daiwa Living office in advance.

    Depending on the changes you make, we may not be able to accommodate your request, so please contact the Daiwa Living office for details.

  • For parking lot space contract holders

    If you need a garage certificate (due to changing your vehicle)

    Please contact the car dealer or the local police station.

    First, please contact the car dealership or the police station in your area to inquire about the procedures for obtaining a garage certificate and the necessary documents.

    We will issue a "Certificate of consent to use of storage space"

    A "Certificate of consent to use of storage space" will be issued by the Daiwa Living sales office. (A fee will be charged.)

    It will take a few days to issue

    Same-day issuance is not possible, so please apply in advance.
    * Varies depending on sales office.

    How to receive issued documents

    Parking lot contract holders will be asked to visit our store or the card will be issued by mail.
    *Please contact us for information on business hours etc.
    *When you visit our store, please be sure to present your driver's license, insurance card, etc. to verify your identity.

    Please inquire at your local Daiwa Living office regarding issuance fees.

  • Meter reading for centralized meter systems, etc.

    • Depending on the room or property you are moving into, water meter readings may be conducted by Daiwa Living rather than by the waterworks bureau due to a centralized meter system.
    • In principle, water meters are read once every two months, after which we will inform you of your usage and invoice you.
    • This will be collected together with the next month's rent by automatic bank transfer or direct deposit.
    • When you move out, the amount will be deducted from your security deposit. If there is a shortfall, we will charge you separately.

  • Issuance of certificates, etc.

    We will issue various certificates and handle administrative procedures for a fee.

    Issuance of various certificates ・Certificate of residence
    ・Certificate of leaving
    ・Certificate of contract contents
    ・Other certificates     		¥1,000
    Various administrative procedures ・Reissue of contract
    ・Other administrative procedures     		¥3,000
    On-site support ・Travel expenses ¥5,000

    *The above prices do not include tax.
    If a stamp is required, you will be responsible for the stamp fee.
    The fee for issuing a "Storage Location Use Consent Certificate" varies depending on the region.
    The amount may differ from the above amount depending on the owner's specifications.
    Please download the receipt from "MY D-ROOM".

    MY D-ROOM