Rental Life GuideEnjoy a safe, comfortable and smart rental life!
D-residence
Facilities and specifications
This is a guide to ensure that residents can live a comfortable, safe and secure life.
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Faucet integrated water purifier
About Cartridges
There is a charge for the cartridges.
Regarding expired cartridges
Replace the cartridge with a new one or remove it when not in use.
(If the expiration date has passed, the water purification capacity will decrease.)About used cartridges
Please dispose of used cartridges as non-burnable waste according to the classification of your local government.
If you are unsure of the collection date for non-burnable waste, please contact your nearest sanitation bureau.
About replacing cartridges
- Please check the instruction manual as this is clearly stated.
- To prevent water leakage accidents, please use genuine cartridges from the manufacturer.
If a malfunction occurs when using a cartridge made by another company, you will be responsible for repairs and replacements.
If the product remains undone or cannot be installed, please contact your Daiwa Living sales office.
Cartridge usage precautions
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Cartridges are consumables, so we recommend replacing them periodically. The method is simple.
Simply remove the filter head and replace the old cartridge with a new one. -
If you are going to run hot water through a water purifier for drinking, be sure to boil it before using it.
There is a possibility that substances temporarily adsorbed onto the activated carbon may leak out.
For added peace of mind, we recommend using water for drinking. - Do not store purified water.
- If the device has not been used for 2 days or more, please run purified water for at least 20 seconds before using it again.
- Do not use for fish farming, etc.
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When installing the cartridge and running water for the first time, run water for about 4 minutes on the "Purified Water" setting.
(Please flush the cartridge in the same way when replacing it with a new one.) - Please note that if the source water quality is extremely poor, the cartridge may deteriorate or become clogged more quickly.
- Please note that depending on the model of water purifier, water may not come out if the dummy cartridge is not attached.
If you have any questions about cartridges, please contact your Daiwa Living sales office.
(Cartridges are sold at the front desk at some properties.)Branch faucet
Installing a branch water tap for a dishwasher
- There are types that can be installed and types that cannot.
Before you buy a dishwasherPlease be sure to contact the Daiwa Living sales office. (Branch water faucets are subject to a fee.) -
If you wish to install a faucet or branch valve that cannot be installed, we will exchange it for one that can be installed for a fee.
(Depending on the property, we may not be able to accommodate your request.)
If you have any questions about branch water taps, please contact your Daiwa Living sales office.
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Ceiling Fans
It is only installed in some properties.
Do not touch the blades while driving
Touching the blades while the fan is operating may result in injury, so please do not touch them under any circumstances.
If you absolutely need to touch it for cleaning or other reasons, be sure to turn off the electrical breaker first.
If you are unsure of the location of the electrical breaker, please contact your local Daiwa Living office.
Does not hang from the main unit
Never hang from the product as you may fall or the product itself may drop and cause injury.
When cleaning
Soak a soft cloth in lukewarm water or diluted neutral kitchen detergent, wring it out tightly, wipe off the dirt, and then wipe it dry. When doing so, be sure to turn off the electrical breaker.
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Air intake/natural air intake
Doors and doors are heavy when using the ventilation fan
Please keep the air intake vent "open" when using a range hood, bathroom exhaust fan, etc. If it is "closed", the air pressure in the room may decrease due to the exhaust fan, making it difficult to open or close the door.
If the door feels heavy even though the air intake is open, there may be another cause and an adjustment to the door closer or something similar may be necessary.
"Closed" when the weather is bad
Please close the air intake during rain or strong winds.
Please be aware that rain and wind may get in.
Also, check the weather before you go out, and if the weather turns bad while you're out, set it to "closed."
There is a strange smell coming from the kitchen or bathroom.
There is a possibility that odors may rise, so please keep the door open at all times.
If you close the air intake, the air pressure will decrease and odors may come up from the drain pipe. If odors continue to come up even when the intake is open, there may be other causes, so please contact your Daiwa Living sales office.
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Plasma TV/LCD TV
It is only installed in some properties.
We cannot accept requests to remove televisions that are already installed in your room.
If it needs to be removed, the resident will be responsible for the cost.Residents are also responsible for storing the removed television.
(When you move out, you must return the equipment to the state it was in when you moved in. If any damage occurs due to removal, you will be charged the actual cost.)
Please handle the remote control and accessories with care.
Any breakdowns or damages caused intentionally or accidentally will be the responsibility of the resident.Breakdowns and repairs
It may take some time for breakdowns or repairs to occur.
We apologize for any inconvenience this may cause.
(Repair may be required)
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District heating and cooling system (cooling, heating, hot water supply)
Depending on the property, the utilities may differ from those in the general area.
What is a district heating and cooling system?
This system centrally produces cold water and steam at a plant (one or several locations) for use in cooling, heating, and hot water for an entire district (multiple buildings in a certain area), and supplies it 24 hours a day, 365 days a year through supply pipelines.
The benefits include increased operating efficiency due to centralized heat source equipment, energy savings, and a major role in environmental conservation, such as preventing air pollution and global warming.Cooling/heating switching
The cooling and heating will be switched over for the entire building. During this time, cooling and heating will be unavailable for 7 to 10 days.
We apologize for any inconvenience this may cause. (Water heaters will be available.)
*You cannot use air conditioning for just one day on a warm winter day.
Periodic inspection
- Please note that the service may not be available during regular inspections. We apologize for any inconvenience this may cause.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, posting, etc.)
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Bulk power receiving system
Depending on the property, the utilities may differ from those in the general area.
Not your local power company,
It is supplied by a company that supplies electricity (a specified-scale electricity supplier).This is no different from electricity provided by a regular power company. Supply contracts are also the same as those for regular power companies.
Please contact the electricity supply company directly to make a contract.Excessive electricity usage causes the main breaker to trip
I need to change my electricity contract.
If you wish to change your electricity contract, please contact your electricity supplier directly.
When you move out, please revert to the original contract.If your breaker trips even though you are not using too much electricity, it may be due to a power leak.
Please contact the Daiwa Living sales office.Please be sure to notify the electricity supply company when moving in or out.
If we do not receive your move-in notification, you may not be able to use electricity.
In addition, when you move out, you will be charged for the usage up until the cancellation. Please be sure to contact your electricity supplier.Electricity is unavailable
Contact your power supplier.
If you have no electricity at home but your neighbours have theirs, please contact your electricity company.
Periodic inspection
- Please note that the service may be unavailable during regular inspections, which may cause inconvenience.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, etc.)
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Evacuation routes (guidance lights and signs), emergency doors
Only available in some properties
When you move in, first check the evacuation route.
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You never know when a fire or earthquake will occur, so having an evacuation route is important in times of emergency.
When you move in, please be sure to check the evacuation routes. - Please also check the local evacuation shelters.
Large-scale evacuation sites are listed on the websites of each local government.
Do not leave personal belongings in evacuation routes.
Leaving personal belongings in the evacuation route will hinder evacuation in the event of a fire or earthquake and is extremely dangerous. Please be sure to keep your personal belongings inside your room.
Don't think, "It'll be okay if I leave a little bit," or "I'll be fine," and make sure not to leave anything in evacuation routes or shared corridors.
Leaving personal belongings in evacuation routes can hinder passage, not just in the event of a fire or earthquake.
Please do not do this under any circumstances. -
You never know when a fire or earthquake will occur, so having an evacuation route is important in times of emergency.
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surveillance camera
Only available in some properties
In case of theft or illegal activity
In order to protect privacy, we cannot accommodate requests from individuals to view the information.
Please note that we may disclose information in response to a request from the local police station for investigative purposes.Saving footage
The footage will be stored for a certain period of time and then deleted.
We do not store unnecessary data.
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Card Key
Only available in some properties
Card keys are highly burglar-proof and therefore not duplicated.
(Reproductions are available for some properties.)If your card keys are lost or stolen, you will need to replace the number of cards given to you when you moved in.
If you lose it, the lock will be broken and you may have to replace the device, so please handle it with care. Replacing the device can be very expensive.
If your card key is lost or stolen, there will be a fee for replacing it.
- To exchange your card key, you will be asked to show proof of identity (driver's license, insurance card, etc.). (If you do not show it, we may not be able to accommodate your request.)
- As a general rule, card keys cannot be exchanged on Sundays, national holidays, our company's holidays, or at night. (General locksmiths cannot handle this.)
If you lose your card key
If you lose your card key, please contact the Daiwa Living office.
Even if you use a duplicate key to unlock the door, a call fee will be charged.
Card key handling
- Card keys have the advantage of being compact, light and easy to carry, but they also have the disadvantage of being easily lost, so please be careful when handling them.
- The card key is not heat resistant, so please do not place it near a fire.
- Please note that depending on the property, the card key may be linked to the elevator, etc., and if you lose your card key, you will not be able to use the elevator, etc.
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Electric fire shutter
Only available in some properties
Do not allow children to play near the electric fire shutters.
Do not allow children to play near the electric fire shutters as they may get caught in the shutters and get injured.
Also, please refrain from touching them.
If the electric fire shutters start to descend, do not panic and evacuate.
- Electric fire shutters will lower if a fire occurs (although there may be some malfunctions or inspections). Please evacuate calmly.
- If the electric fire shutters are closed when you need to evacuate, please evacuate through the nearest emergency exit.
When evacuating, stay calm. Cover your nose and mouth with a handkerchief or towel, stay low to avoid inhaling smoke, and evacuate by following the walls.
The electric fire shutter is stuck midway
If an electric fire shutter stops halfway, it is most likely due to a malfunction.
There is a risk that it may suddenly move, so please do not approach it.If you find that your electric fire shutter has stopped working, please contact your Daiwa Living office.
Periodic inspection
- Please be aware that there may be inconveniences during routine inspections.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, etc.)
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Self-parking lot
Only available in some properties
Obey the speed limits posted in the parking lot.
There are various signs in the parking lot, and failure to follow these signs may lead to unexpected accidents. Please follow the signs and drive safely, just as you would on a regular road.
Do not allow children to play in the parking lot.
The parking lot is very dangerous with a lot of traffic.
Do not allow children to play with this product as it may cause serious accidents.Do not idle or rev the engine.
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The noise and exhaust fumes will be a nuisance to other residents and neighbors.
Please be especially careful during quiet times such as early morning and night. - Some local governments have restrictions on idling and revving.
We will not allow illegally modified or poorly maintained vehicles to enter the facility.
If your vehicle's ground clearance is not within the specified range, your vehicle or equipment may be damaged at the entrance or at steps, or you may not be able to enter the parking lot. If equipment is damaged, please note that you may be charged for repairs.
If the vehicle is illegally modified or poorly maintained, we may cancel the parking contract.
No consecutive passage through gates
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When passing through the gate, please make sure to check that the gate is open and closed for each vehicle before entering or exiting the gate.
If multiple vehicles pass through the gate consecutively, the gate may not respond and may result in a collision accident. - Any unauthorized entry may be reported to the police.
Parking method
- Please park in the designated parking spaces.
Parking outside the designated parking spaces will cause inconvenience to other users. - Parking on the street or in vacant spaces in common areas is strictly prohibited.
If an accident occurs, please contact the Daiwa Living office in charge.
Please be careful not to scratch other residents' cars as this may result in you having to pay compensation.
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The noise and exhaust fumes will be a nuisance to other residents and neighbors.
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Shutter Gate
Only available in some properties
Do not stop when opening or closing shutters or gates
Please do not stop near the shutters or gates as you may get injured by getting caught in them or your car may get caught and scratched.
Sudden starts and sudden braking are very dangerous.
The shutter gate does not activate or respond immediately.
Please drive safely as this can lead to accidents.
Do not allow children to play around the shutters and gates
- Please do not let children play near the shutters or gates as they may get caught in them and get injured. Also, please do not touch them.
- This is a car entrance/exit so please be careful of cars.
Do not share the open/close remote control switch with another person.
- Vehicles other than those listed in the parking lot agreement are prohibited from parking.
- Do not share the open/close remote control switch with anyone else as this may cause problems.
If you sublet the opening and closing remote switch or park a vehicle that is not listed in the parking lot contract, we may have to cancel your parking lot contract.
Breakdowns and repairs
It may take some time for breakdowns and repairs to occur.
We apologize for any inconvenience this may cause.Periodic inspection
- Please be aware that there may be inconveniences during routine inspections.
- When regular inspections are carried out, we will notify residents in advance, so please be aware of this (by posting notices on bulletin boards, etc.).
If an accident occurs, please contact the Daiwa Living office in charge.
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Mechanical parking lot
Only available in some properties
Do not allow children to play near mechanical parking lots.
When the mechanical parking lot is in operation, it is extremely dangerous. It may cause a serious accident, so please do not allow children to play with it.
Do not approach or enter while in operation
- Do not approach or enter the mechanical parking lot while it is operating.
- Do not operate the machine while inside the vehicle as this may cause a serious accident.
Do not idle or rev the engine.
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The noise and exhaust fumes will be a nuisance to other residents and neighbors.
Please be especially careful during quiet times such as early morning and night. - Some local governments have restrictions on idling and revving.
We will not allow illegally modified or poorly maintained vehicles to enter the facility.
If your vehicle's ground clearance is not within the specified range, your vehicle or equipment may be damaged at the entrance or at steps, or you may not be able to enter the parking lot. If equipment is damaged, please note that you may be charged for repairs.
If the vehicle is illegally modified or poorly maintained, we may cancel the parking contract.
There are restrictions on vehicle entry (height, width, weight, etc.)
If you park a non-compliant vehicle, it may not function properly or may cause an accident or breakdown, causing great inconvenience to other users. Please note that if a non-compliant vehicle is parked, any equipment failure or damage to the vehicle will be the responsibility of the user. (There are restrictions on vehicle height, width, and weight. Please check the warning signs at the mechanical parking lot before parking.)
Breakdowns and repairs
It may take some time for breakdowns and repairs to occur.
We apologize for any inconvenience this may cause.Periodic inspection
- Please be aware that there may be inconveniences during routine inspections.
- When regular inspections are carried out, we will notify residents in advance, so please be aware of this (by posting notices on bulletin boards, etc.).
Please be careful not to scratch other residents' cars as this may result in you having to pay compensation.
Please note that depending on the model of mechanical parking lot, it may take a long time to enter and exit the parking lot.
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Motorcycle parking (some parking spaces are charged)
Only available in some properties
We will refuse parking for motorcycles that have been illegally modified or poorly maintained.
Please refrain from parking as noise and other disturbances may be caused to other residents and neighbors.
If the vehicle is illegally modified or poorly maintained, we may cancel the parking contract.
Parking method
- Please park in the designated parking spaces.
Parking outside the parking lines will cause inconvenience to other residents. - Parking on the street or in vacant spaces in common areas is strictly prohibited.
- Please park in the designated parking spaces.
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Coin parking
We will not allow illegally modified or poorly maintained vehicles to enter the facility.
If your vehicle's ground clearance, etc. does not meet the required standards, your vehicle or equipment may be damaged at the entrance or due to steps, or you may not be able to enter the parking lot.
Please note that if the equipment is damaged, you may be charged for repairs, etc.
Please be aware that low-riding vehicles are particularly susceptible to breakdowns and damage.
We will not allow illegally modified or poorly maintained vehicles to enter the facility.
If you experience any problems such as being unable to withdraw your fare, not receiving change, or not receiving a receipt, please contact the maintenance company listed on the information sign or payment machine.
Breakdowns and repairs
It may take some time for breakdowns or repairs to occur.
We apologize for any inconvenience this may cause.
Periodic inspection
Please note that the service may be unavailable during regular inspections. We apologize for any inconvenience this may cause.
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Parking for the physically disabled
Parking and stopping are not permitted for people other than those with disabilities.
Parking in parking spaces reserved for the physically disabled is not permitted for anyone other than the disabled.
Contractors should park in the contracted parking lot, while general customers should park in the nearest paid parking lot.
General customers and parking lot contract holders are not permitted to park or stop their vehicles even temporarily.
When parking or stopping, display the parking certificate in a visible place such as the windshield.
Please present your disability certificate at the front desk when checking in.
If you are unable to present your disability certificate, you may be refused parking or stopping.
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Balcony/Roof balcony (shared area)
Do not allow children to play on the veranda or roof balcony.
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Never climb onto the outdoor unit of an air conditioner installed on a veranda or roof balcony.
There is a risk of falling. - Please do not climb onto balconies, roof balconies, or handrails in corridors.
- Please do not use children's inflatable pools or similar on balconies or roof balconies.
A child's head is surprisingly heavy and can fall with even the slightest movement.
Accidents such as falling from balconies and roof balconies
Please do not place potted plants on balconies or roof balconies.
Also, to prevent falls, do not place any objects on or above the handrails.Do not place potted plants or other items there, thinking that it will be okay.
There have been cases where pedestrians have been struck and seriously injured.Evacuation equipment and partitions
Do not place objects near evacuation equipment or near the partition (the wall between you and your neighbor).
This will make evacuation difficult in the event of an emergency, causing great inconvenience not only to you but also to other residents.
No smoking on balconies, roof balconies, corridors, etc.
Please refrain from smoking in shared areas such as balconies, roof balconies (including private gardens) and corridors.
Cigarette smells and smoke are a nuisance to other residents and neighbors.Please clean the balcony and roof balcony regularly.
Debris and leaves can clog the drain pan.
Please clean regularly.
This is extremely dangerous as it could cause a fire and will also be a nuisance to other residents.
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Never climb onto the outdoor unit of an air conditioner installed on a veranda or roof balcony.
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Automatic door
Do not stop if the automatic doors are open
- If the automatic doors are open, please pass through quickly.
- Automatic doors may suddenly close, causing injuries or accidents.
The sensor does not respond immediately
Please be careful not to rush in as the automatic door sensors do not activate or react immediately.
The sensor may not respond properly if you enter at an angle, so please enter and exit from the front of the door.
Do not place your hands on or lean against automatic doors.
This can lead to injury or accidents, such as getting caught in the door pocket.
Do not allow children to play around automatic doors
Playing near automatic doors is extremely dangerous. Never allow children to play near these doors.
When moving
Please contact the Daiwa Living office in advance to avoid causing inconvenience to other residents if you temporarily open the automatic doors due to security reasons.
Breakdowns and repairs
It may take some time for breakdowns and repairs to occur.
We apologize for any inconvenience this may cause.
Periodic inspection
- We apologize for any inconvenience caused during regular inspections.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, etc.)
Please contact the Daiwa Living office at least 10 days before your move.
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Entrance hall and sub-entrance
Areas where residents pass through
Please refrain from shouting or other mischief as it will be a nuisance to other residents.
Please be aware that some properties contain vases and paintings.
Do not allow children to play in the entrance hall or sub-entrance
This is a space for everyone to use.
Please observe proper etiquette and refrain from any behavior that may be a nuisance to other residents.If the item becomes soiled or damaged, please contact the Daiwa Living office in charge.
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Elevator
Emergency
If you are trapped inside an elevator, do not panic and press the intercom button. This will notify the maintenance company's information center. You can also talk to a staff member directly by phone. A specialized technician will rush to your location if necessary.
ご 使用 上 の 注意
Do not jump around in the elevator as this may cause accidents or breakdowns.
It can also be very dangerous as it can lead to people being trapped inside.Elevator Manners
When boarding or alighting, please give priority to those getting off and ensure smooth boarding and alighting.
You may collide head-on and get injured.
Please refrain from rushing onto the train as this is extremely dangerous.
Also, please do not let children play near the elevators.
Precautions when moving
Exclusive use of the elevator for long periods of time can be extremely inconvenient for other residents.
Please limit use to as short a time as possible. Also, if you do use it, be sure to take appropriate measures to protect it.- Please contact the Daiwa Living office at least 10 days before your moving date.
- If the item becomes soiled or damaged, please contact the Daiwa Living office in charge.
Elevator malfunction
If you notice any abnormal noises or problems such as the appliance not working, please contact the maintenance company or Daiwa Living sales office displayed in the cart immediately.
Breakdowns and repairs
It may take some time for breakdowns and repairs to occur.
We apologize for any inconvenience this may cause.
Periodic inspection
- We apologize for any inconvenience caused during regular inspections.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, etc.)
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Escalator
ご 使用 上 の 注意
- Do not jump on the steps as this may result in an accident or breakdown.
It may also cause an emergency stop, which is extremely dangerous. - Please do not leave strollers on the train as they are.
(Please hold your child in your arms and fold up strollers when boarding and disembarking.)
Manners for using escalators
Please do not stop near the boarding and alighting entrances.
When using the facility, please always hold onto the handrail and stand inside the yellow line (demarcation line).
If you are wearing sandals or high heels, please be careful not to get caught in them. Also, please do not let children play near the escalators.
If the item becomes soiled or damaged, please contact the Daiwa Living office in charge.
Escalator malfunction
If you notice any malfunctions, such as abnormal noises or the unit not working, please contact the maintenance company posted near the entrance or Daiwa Living office immediately.
Breakdowns and repairs
It may take some time for breakdowns or repairs to occur.
We apologize for any inconvenience this may cause.
Periodic inspection
- Please note that the service may be unavailable during regular inspections. We apologize for any inconvenience this may cause.
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When regular inspections are carried out, we will notify residents in advance.
(Posting on bulletin boards, etc.)
- Do not jump on the steps as this may result in an accident or breakdown.
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Pets (fees apply if you keep them)
Generally, pets are not allowed
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Most properties do not allow pets, but there are some properties where you can keep pets.
Please be sure to check the Important Information and User Guide to see if your room allows pets, and be sure to follow proper etiquette when keeping pets. - It is also prohibited to temporarily keep pets or bring them into the room.
If we find out that you are keeping a pet without permission, we may terminate your lease for breach of contract.
Pet foot washing area and waste disposal facility
- Some properties have foot washing areas for pets that you can use on your way home from an outing. Please use these when you enter the property.
- Some properties are equipped with waste disposal facilities, so please feel free to use them.
When entering with pets
When entering the building with pets, please hold them in your arms or put them in a cage so as not to cause inconvenience to other residents.
When using the elevator
Some properties are equipped with elevators equipped with a pet button. When riding with your pet, please press the pet button to let other passengers know that you have a pet in the elevator.
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Most properties do not allow pets, but there are some properties where you can keep pets.
